The City of Morganton Water Resources Department is comprised of five divisions that maintain the water distribution and wastewater collection systems for the City of Morganton. Water Resources offers water to 38,000 residents in Morganton, parts of Burke County, Oak Hill and US 64/NC 18.
The Administration division staff provides office support and information to customers, and handles the department's purchasing, payroll and planning responsibilities.
The Water Treatment division operates the 18 million-gallons-per-day conventional water plant. The plant has 5 million gallons of on-site finished water storage and a dewatering building to get rid of the solids that accumulate in the water treatment process. Eight pumping stations and 11 finished water storage tanks distribute water throughout the system.
Wastewater Treatment (Sewer)
The Wastewater Treatment division operates the 10.5- to 13-million-gallons-per-day wastewater treatment plant.
The Wastewater Treatment staff manages the different treatment aspects of the facility – including state-certified laboratory facilities, the pretreatment program, and a compost process to get rid of bio-solids. The facility discharges its treated effluent directly to the Catawba River.
The solids process consists of raw sludge storage to aerobic digesters, plus activated sludge to aerobic digesters, polymer addition, centrifuges, and composting. The compost product is then made available for sale to the public as "Morganite."
Collections & Distribution
The Collections and Distribution division staff maintains 320 miles of water lines and 200 miles of sewer lines. The division is responsible for system repairs, water and sewer taps, meters, fire hydrants, valves, pressure regulation valves and back flow prevention devices.
The collection system preventative maintenance program is run by this division.
The Plant Maintenance division is maintains the two large plants, the distribution system tanks, pumping stations as well as 14 sewer lift stations.
Morganite is a mixture of bio-solids and wood chips created at the City of Morganton Wastewater Treatment Plant. Morganite is great for use in flower beds, gardens, landscaping, fertilizing pasture land and tree nurseries and more.
Brad Boris • Director
E-mail Water Resources
The Water Resources Office is located on the first floor of City Hall.
To report a water outage or other water issues, call 438-5276.
For information on cutoffs and to apply for existing service, call 438-5245.
For initial installation and new construction of water or sewer connections, call 438-5276.
Click the link below to view Water Quality and Wastewater Reports.
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