To turn on or transfer electric, water, and sewer service, or to sign up for cable television, internet, or home phone service, follow these steps.
Electric, Water and Sewer Service: 828-438-5245
To turn on or transfer Electric or Water/Sewer service
1. Go in person to the Customer Service Desk in City Hall at 305 East Union Street, Suite A100. You can turn into the main City Hall Parking lot from Bouchelle Street, or East Union Street. Walk under the water tower (Morganton Trading Company) into the City Hall offices. Need directions to City Hall?
2. Take one of the following:
a. a North Carolina driver's license
b. another state driver's license
c. a government issued picture ID.
CoMPAS Cable: 828-438-5353
To get CoMPAS Cable TV, Internet, and Home Phone Service
1. Go in person to City Hall at 305 East Union Street, Suite A100. Need directions to City Hall?
2. Go to the CoMPAS Cable department with the following:
a. A government issued picture ID, and
b. First month's payment
Click here to go to the CoMPAS Website.