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The Public Safety Department currently has an authorized strength of 104 employees consisting of 69 sworn positions and 35 civilian positions that include our Fire Engineers. The department is divided into two bureaus; Field Operations and Support Services; supervised by two bureau Majors who report to the Public Safety Chief. The Morganton Department of Public Safety serves a population of approximately 18,000 and answered 27,226 calls for services in 2007.
 The Field Operations Bureau manages police and fire operations that include the Patrol Division, Criminal Investigations Division, and Special Operations Division. Specialty units within Public Safety include the School Resource Officer Program, D.A.R.E. (Drug Awareness Resistance Education), Community Policing, the K-9 program and Police and Fire Reserves. Morganton Public Safety Officers also participate in the Burke County Narcotics Task Force.
The Support Services Bureau includes all office personnel, training and recruiting, Parking Enforcement, Animal Control, Evidence Control, fleet and facility management, and managing the information systems and telecommunications.
The Mission of the Morganton Department of Public Safety is to protect the life and property of the citizens of Morganton in the most professional, impartial and efficient manner possible. The Department will evaluate services, operational practices and training and education standards of the Department. The purpose of these evaluations will be for the continuous improvement, growth and development of the Department and its personnel. The Department will utilize all personnel and resources wisely in support of both general and specific goals and objectives as adopted by this Department. To fulfill this mission the Department of Public Safety will make a dedicated and conscientious effort to provide the citizens of Morganton with the best in police and fire services.
For business calls to the Morganton Department of Public Safety, use (828) 438-5290 or 438-5291. Your call will be forwarded to the appropriate extension.
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Morganton employed law enforcement personnel as early as 1896 and purchased firefighting equipment as early as 1923. 